This page will provide students with information not specifically related to a course.
Please click on a heading to open the information. A lot of this information is contained within the student handbook and the information may just refer you to the student handbook.
Formula Student manages personal information in line with the Information Privacy Act 2009.
We collect and manage your personal information as described on this page, unless stated otherwise. 'Personal information' may include your name, address, phone number, email address, age, gender, your employer or school, and if employed your position title.
Information we may request
We may ask you to provide personal information through this site. We will only do this:
Use and disclosure of personal information
We will not add you to a mailing list, or give your personal information to third parties without your consent, unless required by law. We will only use your personal information for the primary purposes for which it is collected.
Information may also be shared with state and territory governments and other Australian Government authorities and ministers, occupational licensing bodies, overseas authorities and others in accordance with the information sharing provisions contained in the NVR Act, ESOS Act or the provisions of the Privacy Act.
Emails
Our privacy principles apply to emails as well.
Our internet service provider or information technology staff may monitor email traffic for system trouble shooting and maintenance purposes only
Cookies
We use cookies to collect anonymous statistical information, including:
We do not identify users or any browser activity outside this website, except in the unlikely event of an investigation, where a law enforcement agency may have a warrant to inspect activity logs.
Transactional services available from this site may use cookies to track business processes. Please read the particular service's privacy and security statement before beginning a transaction.
Website analytics
We use Google Analytics (including display advertising features) on our website to gather anonymous information about visitors to our website. When you visit our web pages, your browser automatically sends anonymous information to Google. Examples of the information include the web address of the page that you're visiting, your IP address and demographic information. Google may also use cookies.
We use this data to analyse the pages that are visited, to improve your experience and make sure our website is useful.
You can read more about how Google uses data. You can choose not to allow Google to collect your information by opting out of Google Analytics or specifically opt out of Google Analytics display advertiser features.
Security
Parts of this site transmit information securely across the internet. However this is not always feasible. We recognise that there may be risks transmitting information across the internet. We will notify you where personal information is not transmitted securely.
Where this site contains links to other websites, the privacy or security terms set out there will apply to the material on the websites.
Where this site contains links to non-Formula Student websites, Formula Student is not responsible for the privacy or security practices or the content of any such websites.
Data Storage
Data collected by Formula Student is retained in an Australian server.
More information
Contact us if you would like to know more about information privacy.
Formula Student (RTO Code 41124)
Phone: 0456601617
Email: info@formulastudent.edu.au
Website terms and conditions of use
These terms and conditions of use (‘Terms’) govern the use of the website located at https://www.formulastudent.edu.au (the ‘Website’).
In these Terms, an individual visitor to the Website is referred to as ‘you’ and Formula Student (ABN 76 603 369 544), is referred to as ‘us’ or ‘we’.
By proceeding to use the Website, you agree to be bound by these Terms, in their current form and as they may be amended by us from time to time. If you do not accept these Terms, you must discontinue your use of the Website immediately.
General
These Terms are governed by the laws of Australia and the Australian courts have exclusive jurisdiction in any dispute arising out of or in connection with your use of the Website.
This website and its terms of use, including our Privacy Policy, are designed and intended for Australian users. We do not warrant that we are compliant with any privacy law or regulations outside of these jurisdictions, and users from external jurisdictions use this website at their own risk.
You agree, in using this website that you are bound by Australian laws.
To the extent that any part of these Terms is found to be invalid, unlawful or unenforceable by any court of competent jurisdiction such part shall to that extent be severed from the remaining terms all of which shall remain in full force and effect as permitted by law.
If you have any queries or complaints regarding the Website or these Terms, please contact us at info@formulastudent.edu.au .
Changes to these terms and the website
We may revise these Terms of use at any time by amending this page. Please check this page from time to time to take notice of any changes we made, as they are binding on you.
We may update the Website from time to time, and may change the content at any time. However, please note that any of the content on the Website may be out of date at any given time, and we are under no obligation to update it. We do not guarantee that the Website, or any content on it, will be free from errors or omissions.
Information published on the website
We take reasonable precautions to ensure that information published on the Website is accurate but we do not guarantee its accuracy. You should take appropriate steps to verify information displayed on the Website before relying on it. Downloading material from the Website is done at your own risk and any materials provided via the Website are provided on a “as is” basis.
Viruses
We do not guarantee that the Website will be secure or free from bugs or viruses.
You are responsible for configuring your information technology, computer programmes and platform in order to access the Website. You should use your own virus protection software.
You must not misuse the Website by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to the Website, the server on which the Website is stored or any server, computer or database connected to our Website. You must not attack our Website via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990 and the Criminal Code Act 1995(Cth). We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use the Website will cease immediately.
Liability
We provide the Website without warranty of any kind. We make no representations, warranties or guarantees, whether express or implied, that the content on our Website is accurate, complete or up-to-date.
Nothing in these Terms excludes or limits our liability regard subject matter or a cause of action that cannot be excluded or limited by Australian law.
We will not be liable to any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with: use of, or inability to use, our site; or use of or reliance on any content displayed on our site. If you are a business user, please note that in particular, we will not be liable for loss of profits, sales, business, or revenue; business interruption; loss of anticipated savings; loss of business opportunity, goodwill or reputation. We will not be liable for any indirect or consequential loss or damage.
We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our Website or to your downloading of any content on it, or on any website linked to it.
We assume no responsibility for the content of websites linked on our site. Such links should not be interpreted as endorsement by us of those linked websites. We will not be liable for any loss or damage that may arise from your use of them.
We do not guarantee that the Website will always be available or be uninterrupted and reserve the right to suspend access to the Website without notice.
Intellectual property rights
We are the owner or the licensee of all intellectual property rights on our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved. Nothing in these Terms operates to transfer, assign or grant any of those rights to you. You must not reproduce or use images, trademarks or names displayed on the Website other than for your personal use without written permission of the owner.
Unless specifically prohibited by a notice published on any page, you may make a print copy of any parts of the Website that you require for your own personal use, provided that in doing so you do not remove or alter any trade mark, copyright or other proprietary notices contained in that part of the Website. Our status (and that of any identified contributors) as the authors of content on the Website must always be acknowledged. You must not use any part of the content on our Website for commercial purposes without obtaining a licence to do so from us or our licensors, if any.
Data and privacy
We are committed to protecting your privacy. Please see our Privacy Policy for details of how we treat information, which you provide to us via the Website.
Third party websites
We assume no responsibility for the content of any websites linked on our Website or websites from which you have accessed our Website. Such links should not be interpreted as endorsement by us of those linked websites. We will not be liable for any loss or damage that may arise from your use of them.
Complaints and Appeals along with associated processes are covered in the Student handbook . The following text is from the student handbook outlining complaints and appeals. To fill out the Complaint and Appeal form, click on the link at the bottom of the page which will open a PDF version of the document. Fill the form out and then forward to Formula Student by the methods outlined on the form.
Formula Student is committed to providing a fair complaints and appeals process and respects the right of stakeholders to lodge complaints and requests for appeals about decisions. The principles of natural justice and procedural fairness will be adopted at each stage of the complaint and the appeal process and all people involved will be treated with courtesy and respect. The lodgement of a complaint or a request for an appeal will not disadvantage any stakeholder in their dealings with Formula Student.
The policy is made publicly available by including it here, in the Student Handbook, which is available from our website.
What is a complaint?
A complaint is an expression of dissatisfaction with a specific action or service of Formula Student or an allegation involving the conduct of:
What is an appeal?
An appeal is a request for a review of a decision made by Formula Student (or a third party providing services on the RTO’s behalf), including decisions about assessment.
Value of complaints and appeals
Formula Student values complaints and requests for appeals as opportunities to identify operational improvements to quickly and appropriately respond to changes in the marketplace or stakeholder expectations. The subject of complaints and requests for appeals and outcomes are recorded on a register to allow analysis of matters over time and identify any common factors that may need action.
It is preferable, to all parties, that matters are resolved as quickly and effectively as possible and stakeholders, including students, are encouraged to raise issues of concern directly with their trainer and assessor or the Director at the earliest opportunity with the view to addressing the matter in an informal but effective matter.
Procedures for making a complaint or lodging an appeal
If a stakeholder, including a student, is unable to raise issues of concern directly with their trainer and assessor or the Director with the view to addressing the matter in an informal manner, or if the stakeholder, including the student, is not satisfied with the outcome of the informal approach, a formal complaint or request for appeal may be lodged.
A complaint or request for appeal:
Procedures for investigating a complaint or appeal
Complaints and requests for appeals will be investigated by a person or persons who was not/were not involved in the event, circumstance or decision that is the subject of the complaint or request for appeal.
Details of complaints and requests for appeals will only be made known by those directly concerned.
The person or persons conducting the investigation will interview the person making the complaint and, if the complaint was about a person, will separately interview the person the complaint is about. They may also review documentation, including RTO policies and procedures and may, if relevant, interview other stakeholders and staff.
In the case of an appeal against an assessment or other decision, the person or persons conducting the investigation will review the decision and the evidence used to make the decision. If it is an assessment decision being appealed, the assessor and student will be interviewed separately to find out whether there is any relevant information not contained in the student’s file.
A complainant or appellant may be accompanied by and/or assisted by a support person at any time.
Regardless of the outcome, and while complaints and appeals will be finalised as soon as practicable, the complainant or appellant will be notified of the outcome, and reasons for the outcome, in writing within 30 calendar days of the complaint or appeal being lodged.
Where Formula Student considers more than 60 calendar days are required to process and finalise a complaint or appeal, the complainant or appellant will be:
Review by a third party
If the complaints and appeals process fails to resolve a complaint or appeal, the complainant or appellant may request a review by a party independent of themselves and Formula Student. A mediator can be provided by the Australian Mediation Association; however, the complainant or appellant must organise the mediation and meet all costs of engaging a mediator. The RTO will reasonably cooperate in any organised mediation session/activity.
Use of complaints and appeals to inform continuous improvement
The causes of complaints and appeals are identified and corrective action is taken to eliminate or mitigate the likelihood of reoccurrence and to inform the continuous improvement of RTO operations. The Complaints and Appeals Form ensures that such causes and opportunities are captured in the RTO’s Continuous Improvement Register and the Approach to monitoring compliance and continuous improvement ensures the systematic consideration of these causes and opportunities for improvement.
The following information is in regards to our most recent ASQA audit and is published to assist the general public, universities, schools, students, apprentices, trainees and their employers in making informed decisions regarding the selection of Formula student as their training provider.
Audit date:
31st Oct 2017
Qualifications audited:
MEM20413 Certificate II in Engineering Pathways
Audit Outcome:
Was non-compliance identified: No
If "YES", non-compliance type (Minor, Significatnt, Critical): N/A
Summary of non-compliance: N/A
Rectification:
Actions taken to rectify non-compliance: N/A
Has the non-compliance been rectified: N/A
Explanatory notes:
Minor:minimal or no serious adverse impact on students and/or persons affected by the outcomes of the training and assessment services provided
Significant:serious or potentially serious adverse impact on students and/or persons affected by the outcomes of the training and assessment services provided.
Critical:an actual or potential critical adverse impact on students and/or persons affected by the outcomes of the training and assessment services provided
Full Audit report:
For a copy of the full audit report click here
The following measures are in place to reduce fraudulent reproduction of AQF certification issued by Formula Student.
| Documentation | |||
|---|---|---|---|
| Documentation includes: | Qualification | Statement of Attainment | Record of Results |
| RTO name | ✔ | ✔ | ✔ |
| RTO code | ✔ | ✔ | ✔ |
| RTO logo | ✔ | ✔ | ✔ |
| Unique 4 digit student ID | ✔ | ✔ | ✔ |
| Physical signature of Director | ✔ | ✔ | ✔ |
| Unique 4 digit sequence number | ✔ | ✔ | ✘ |
| Printed on other than white copy paper | ✔ | ✘ | ✘ |
| (from 1 Oct 2018) Gold foil and embossed seal | ✔ | ✘ | ✘ |
| (from 1 Oct 2018) Microtext security line | ✔ | ✘ | ✘ |
At Formula Student, we aim to support all of our students and provide access to the educational and support services needed to successfully complete the qualification. While we will make every effort to provide as much support as possible for students to achieve the required level of competency, assistance and support with LLN skills is a specialised area. If you self-identify as experiencing difficulties with the requirements of the course or a trainer and assessor encourages you to complete our LLN assessment and that assessment identifies that you would benefit from some LLN support, we will generally refer to you the Reading Writing Hotline for further assistance.
There number is 1300 655 506 or you can click the button below to be re-directed to their website.
By contacting the websites above, you can get the best assistance available. You can approach this organisation yourself, without waiting for us to refer you.
If a Qualification, Statement of Attainment or Record of Results is misplaced or damaged, the learner or past learner may request the re-issue of the misplaced or damaged document by accessing, completing and submitting the Request for re-issuance of documentation.
For privacy reasons, the request must be made by the learner (or past learner) and the original or a certified copy of one of the following identification documents must be sighted by the Director of Formula Student:
·Driver's licence; or
·Australian Passport; or
·Australian Birth Certificate;
or if the learner (or past learner) doesn't have any of the above, the following will be accepted:
·Naturalisation Certificate (Australian Citizenship); and a Current Green Medicare Card
The following fee applies for the re-issuance of documentation:
·Reissuance of a Qualification $50.00
·Reissuance of a Statement of Attainment $50.00
·Reissuance of a Record of Results $50.00
Certification documentation will be issued within 10 calendar days of a complete request being submitted provided:
·payment has been received, and
·entitlement to the documentation has been confirmed - the learner (or past learner) requesting the documentation is the learner (or past learner) to whom the documentation was originally issued.
The Formula Student Handbook can be downloaded by clicking the button below. This link will open in a new window
The Formula Student Refund Policy is contained within the student handbook. Please refer to this document for refund policy information. The student handbook can be accessed from the Student handbook tab above.
Under the new system, all students will require a USI (Unique Student Identifier) to study a VET (Vocational Education and Training) from 2015.
If you don't already have a USI you can apply for one, or alternatively give the RTO (Registered Training Organsiation) permission to apply for one on your behalf.
The following links will assist students to find out more information regarding the USI. The links will open in a new window.
Click here to find out about the USI system
I want to create a USI..............................
I have forgotten my USI........................
I have forgotten my password..............
I want to login to my USI account.........
